muleskinner
Turbocharged
Today is August 31st, 25 days in the shop!! I called the dealer yesterday and their tech said it's still on hold as they couldn't find the broken missing piece of the spring. I repied it has to be somewhere in the engine or transmission since they share the same oil supply. Seems the dealer has poorly trained techs who might just be inexperienced and underpayed. After hanging up I got on this forum and copied and emailed them the picture of the removed sump cover, explaining to them where they might find the piece. Then they offer (while the bike is down) to do the 20,000 mile service on it 1,700 miles early. Maybe to get some of my money they're losing on this warranty job, who knows. Kind of leary of letting them touch anything else though!! I don't know how much longer this will take or how much worse this will get. UNHAPPY!!!!!!!!
The dealer needs to get off their ass and drop the oil pan. You need to talk with the Triumph rep and start pushing.
This is a classic example of why I won't go to the dealers for anything!