Reality check. We are dealing with European bikes guys. Triumph is still growing up. They don't have deep pockets like the big boys and have stretched the realm of torque and power with this machine we all love. I've had the Metrics and the Harleys. You can keep them. Everybody and their brother has a Harley. We got into this bike because it is different. The others are over produced and everybody has one. Being different has its disadvantages though that we all know. You have dealers unfamiliar with the product because they rarely see them, limited parts availability due to low volume sales, and parts coming from Europe. It should not be a surprise that we as the consumer will have to push the dealer to get it right. Corporate is in Newnan Georgia. It isn't hard to contact them. Don't simply rely on the dealer. Most don't care about how long they have the bike. They just blame corporate when many times the dealers dropping the ball with lack of good communication with corporate is the real issue. I just had the throttle cable issue pop up. It is what it is. It is still an AWESOME bike.