Tranny problems in the older bikes.

[HellFire]

OK.... my tax return made the decision for me. I was hoping to take it to Baxter’s up north but my tax return was skimpy so I can't afford the 600$ diesel bill plus the repairs so I am going have to put my trust in my local dealer.

I did have about a half hour talk with them and made my concerns clear but we know how far that gets us.

Wish me luck. I hate people touching my stuff

I know... don't you just hate getting something back from a dealer or independent repair shop just to find loose bolts, finger prints, mis-placed trim and things that worked fine before it went in now acting weird or not at all?

I felt like I was too busy and could easily pay for someone else to do stuff that was either messy or involved lying on cold concrete (back when I had a job) because I could make more money doing my job and paying someone else to do theirs. I always found myself going over the contracted repairs so closely that I realize ..... I should have just done it myself !! Every single time I find something that they missed or didn't do right in the first place. Back in Kansas City I had access to every machine, tool, and place to do the work and I took it all for granted, now I can't even balance my own wheels. The kids at Costco tire shop know me well enough that they tell me the date the Hunter guy was there to calibrate the machines when I walk through the door for a wheel balance.

 

[Paul Hyland]

Hellfire

Thanks for making me feel better "NOT"
Now when I get it back I am going to go over it with a fine tooth comb and say a prayer the first time I take it so it doesn't fall apart going down the road.

Well it goes in on Thursday. We will see how Triumph takes care of me. I may have a R3 for sale in a week or two lol. May have to get out of riding bikes a stay with jeeps.

 

[Gothlander]

Good luck Paul, I hope it all works out well for you.

 

[iclick]

No Joy here either

I have just 9,500 miles on my 06 rocket and have developed the issue with jumping in the tranny in 2nd gear when accelerating. I have worked with my closest dealer over this and at 1st they denied they had ever heard of a tranny issue. After sending them links to several web forums and actually sending them the part numbers and parts list for the upgrade they said that they would work with me. Well their work with Triumph has been futile. Triumph declined any responsibility as the warranty has expired due to time. I have owned dozens of bikes in the last 41 years and the Rocket has been my favorite. I currently have 6 bikes and split riding time between them. This is why in 3 years I have so few miles on my Rocket.

This was my 1st Trumpet and even though I love the bike I am very discouraged that they won't stand behind their machines when they have had such little use and they know that the problem has existed. They have accepted the responsibility for others but now they refuse to even look into the recent owners problems. I have had issues out of warranty on 2 other bikes in the past and in both cases those manufacturers never batted an eye and they were quick to make the repairs without any pressure from me.

I now regret that I have actually talked 3 others into buying a Rocket since I purchased mine. I know that I won't be recommending a Triumph to any one else and will never buy another. No matter how nice a machine is it is only as good as the manufactures support of it. If they had not been aware that this is a problem I could understand but in this case they knew about the bikes that could develop this problem and chose to not even let the owners know so that they could be prepared if it did develop.

 

[Air Force Mark]

iclick, don't give up so easily. I have had no problems with my bike, however I have read on this forum where Triumph has bent over backwards to help owners with issues, in and out of warranty.

Call Peter with Triumph, the phone number is in your owners manual, and explain your situation. Also, remember some dealers are better than others with service.

Be sure to have a good attitude and I'm confident you'll be satisfied with the outcome.
Good luck,
Mark

 

[HELLRAISER]

Hey guy's and gal's. (sunshine)
Has been a long time since I have been on here an need to catch up but first I have a question.
Does anyone know if Triumph is still covering the the tranny problems in the older bikes. I have a 06 and thought I got lucky on the tranny problems but I was wrong. As soon as im town long enough I am going to take it in but before I did I wanted to get some input from anyone who has any info.

Thanks.

paul, ours is a 07 an they still covered our rearend for free, oh it helps if ya have a ***** call an set them straight! they should cover everything for the first 5 years, i know lexington triump does ours, if not hell hath no fury, like pissin off a country *****!..lol

 

[2300XXL]

Tranny problems

I have an
07 with 18000 miles. This past Fri, 4/8, I took it to Freedom Powersports, in Cobb County, Ga, during the Triumph Open House and Demo. The service tech said he would talk to the Triumph Team about the 2nd gear problem I am having.A few hours after I left he called saying, Triumph may help, but I must commit to the teardown/ labor charge of $1000. What gives.

 

[saboteur]

What gives? 2 years out of warrantee?

2300XXL, how long have you owned your Rocket? I bought mine knowing full well that some early bikes, yes, some, were having tranny problems. Not all of them, and maybe even a pretty small percentage... it was a risk I took having done due diligence. Still keeping my fingers crossed.

 

[rocket3jjd]

What gives your not *****ing LOAD enough or *****ing to the wrong person they should fix it your bike is a 07 they didnt get most of the problems figured out till 08, they should fix it period I know my dealer would, but thats me and my dealer.

 

[HellFire]

You have some dealers that have a good working relationship with Triumph and some that don't. Those that have the confidence in what Triumph will do can afford to eat the tear-down knowing Triumph will step up to the plate in the end. The dealers that have doubts want the customer to put up the front money so their asses are covered either way.

At Chevrolet, dealers they are given self warranty authorization if certain criteria are met and they have a good history. Triumph may have some version of that with their dealers as well, it would explain why some are more helpful than others when it comes to warranty.