I lucked out. So far my Triumph sales and service in Tucson, Performance Cycle, has been great. I love riding my 2014 Roadster. I like the way it kind of clicks when shifting gears. It's very smooth, torquey, comfortable, and the brakes are superb. I dressed it out some with front engine guards, hard bags, passenger backrest/rack, Clearview windshield, and Rivco risers. It has TOR exhaust and tune. Most motorcyclists admire it no matter what they ride. I also have a Harley FXSTS which I enjoy very much. I just love motorcycles and have had a variety starting with a 1961 Matchless 650, but I felt that I had to have a Triumph Rocket 3 while I still can. I am very satisfied with my purchase.