You have to stay onto your local Stealers, sometimes.
I rang and confirmed that I was on the list, a month or so ago. Was told that there were no parts in Australia yet and that they would call me when they arrived.
A post on Facebook, yesterday of an owner getting a phone call, booking in and getting recal done the very next day. When I asked him where in the world he was getting this awesome service, I was stunned to find that it was my local dealer.
To say that I was upset at not getting my phone call, when the parts came in, is an understatement.
Straight on the blower and I'm booked in for next Wednesday with no apology for lack of customer service.
I didn't give them a hard time about it, though, as you should never piss off the cook.