wildwilley
.040 Over
Work Calls... Yeah Right
Flip:
It not exactly that your explanation for cancelling out on RAAIV sounds like the dog ate my homework excuse, but it's close. Logic suggests that if the weather forecast were better, you might not be such a pushover for your customer. You don't know me yet, but I think that you would appreciate meeting other opinionated S..O..B.... at RAAIV. If you need any help backpeddling with your customer, I have some experience in customer resolution issues and will offer the following tips:
A. Always Tell the Truth, a reasonable appeal for logic and fairness often goes a long way towards establishing a working relationship.
B. If that doesn't work, remind the customer of who's problem is it (accept responsibility).
C. If all else fails, who says you can't fire the customer, life is too short, enjoy life more.
If you would like, I am sure that we could muster a group of your fellow Captains to have a conference call with your customer to ask "Can Flip come out to Play" . My buddies used to call me PW, when I said no. Perhaps in your case we could call you WW (work whipped). Well... there's the challenge. If this doesn't motivate you to attend, perhaps nothing will. Oh... wait, think of all the additional new business you might gain as a result of attending RAAIV. Sorry for bustin your chops, seriously, as you can tell your absence from RAAIV will present a void for all of us. Hope that you re-consider. Take care.
Your potential customer and new friend!
Flip:
It not exactly that your explanation for cancelling out on RAAIV sounds like the dog ate my homework excuse, but it's close. Logic suggests that if the weather forecast were better, you might not be such a pushover for your customer. You don't know me yet, but I think that you would appreciate meeting other opinionated S..O..B.... at RAAIV. If you need any help backpeddling with your customer, I have some experience in customer resolution issues and will offer the following tips:
A. Always Tell the Truth, a reasonable appeal for logic and fairness often goes a long way towards establishing a working relationship.
B. If that doesn't work, remind the customer of who's problem is it (accept responsibility).
C. If all else fails, who says you can't fire the customer, life is too short, enjoy life more.
If you would like, I am sure that we could muster a group of your fellow Captains to have a conference call with your customer to ask "Can Flip come out to Play" . My buddies used to call me PW, when I said no. Perhaps in your case we could call you WW (work whipped). Well... there's the challenge. If this doesn't motivate you to attend, perhaps nothing will. Oh... wait, think of all the additional new business you might gain as a result of attending RAAIV. Sorry for bustin your chops, seriously, as you can tell your absence from RAAIV will present a void for all of us. Hope that you re-consider. Take care.
Your potential customer and new friend!