Yep definitley Marty couldnt agree more i dont care if its the best ring ive ever seen it still wont change anything in my book.
There will be plenty of other jewelers that can do the same job with decent customer service and have the staff to fill in if one of them breaks an arm and a leg gets polio there dog dies and a meteor hits their house and they have no fingers to reply to our questions im sure

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A jeweler that already has a decent relationship with a trusted caster and knows what to expect rather than dragging the customer through the process of elimination with them just for the sake of making the sale.
I had a ring made with another forum and although it isnt on the same scale of detail as this ring it was delivered to me in two weeks and their was more people that orderd than this i assure u .
comunication was great as was customer service and i would deal with them again in a heartbeat.
For me the whole experience with Claudia was unexceptable regardless of the reasons for the delays .The customer shouldnt even have to hear about it. If there is a problem u deal with it however is necessery and get the job done for the customer without excuse. Thats how professionals run otherwise your just as good as the next backyard joe bloe pretending to run a buisness . not aiming to offend but that is the straight up truth in black and white im affraid.
On the other hand I would do buissness with Sam "Travelguy" again no questions asked in a heartbeat the headers he built are great they are exactly what i asked for he was polite and kept me in the loop at all times. i couldnt speak more highly of him.
If he run a header buissness full time i would recomend him to everyone . Any buissness for that matter because he obviously takes pride in his work and conducts himself unequivocally in a profesional manner that he can be proud of.
