I agree with Hanso 100% about the shoulder injury and that's speaking from experience.
Squashed between two pallets because a forky was in a hurry. October 2009 The result being, 3 x 16mm tears in tendons and chip bones in the rotor cough. Nerve damage from 3 damage disc in the lower neck, affecting right arm with pins and needles, numbness and pain.
After 12 months of Physiotherapy to stabilise soft tissue damage, March 2011, shoulder reconstruction, cutting of outer biceps tendon as tear would not heal. Nerve damage get reviewed in December 2011, hope to god no neck and spinal operation.
Strong Pain Medications that are measured in Grams not milligrams, they make you sick in the guts, tired, restless, and a all round feeling like sh*t all day every day.
I do agree Claudia could've and should've posted something to reassure her customers, but considering the shoulder injury and likely hood of a reconstruction I know how she would be feeling.
Believe me I am not the most patient man in the world and like most I would be going off my nut If I was still waiting, waiting, waiting, and seeing no results let alone communications.
Sincerely hope the ring issues and supply gets sorted and every one is happy, cause when I see one I will get a couple for the Mrs and myself.
Fingers crossed for you all Marty