Tonester
#justsayin'
Hi guys,
I though I would take a moment to sing the praises of Bob Chambers the CEO of 'Jack-Be-Quick' motorcycle accessories. The customer service was second to none and went above and beyond anything I have ever experienced from a seller. I can only speak from my own experience and from what I've heard from my mates... that in general, customer service has taken a nose dive in recent years. For example, ordering parts where I've felt like saying "Am I annoying you mate?" because it all seems so hard for the parts guy to find what you are looking for. What happened to the parts guys that could name half a dozen bikes that use the same component? Sometimes at half the price...
Bob at JBQ was a breath of fresh air and I highly recommend JBQ, especially the 'lifting bracket' for the Rocket III. The sump casting is not designed to take all that weight. Even using a piece of plywood etc... to spread the load is not worth the risk. At best it may just crack the sump pan casting. At worst you could get a rapid catastrophic failure with the bike becoming unstable and falling over! I used my JBQ set-up last night to lift up the back-end so I could fit a set of rear dresser bars (which I didn't like. See the For Sale section
). It was so easy compared to what I had done previously - A hydraulic jack and the proverbial piece of plywood. The best part is that the JBQ bracket stays on the bike. You wouldn't even know that it was there... Handy if you were away somewhere or stuck by the road side etc... A brilliant and simple, well made product! Thanks Bob.
Cheers
Tonester
I though I would take a moment to sing the praises of Bob Chambers the CEO of 'Jack-Be-Quick' motorcycle accessories. The customer service was second to none and went above and beyond anything I have ever experienced from a seller. I can only speak from my own experience and from what I've heard from my mates... that in general, customer service has taken a nose dive in recent years. For example, ordering parts where I've felt like saying "Am I annoying you mate?" because it all seems so hard for the parts guy to find what you are looking for. What happened to the parts guys that could name half a dozen bikes that use the same component? Sometimes at half the price...
Bob at JBQ was a breath of fresh air and I highly recommend JBQ, especially the 'lifting bracket' for the Rocket III. The sump casting is not designed to take all that weight. Even using a piece of plywood etc... to spread the load is not worth the risk. At best it may just crack the sump pan casting. At worst you could get a rapid catastrophic failure with the bike becoming unstable and falling over! I used my JBQ set-up last night to lift up the back-end so I could fit a set of rear dresser bars (which I didn't like. See the For Sale section
). It was so easy compared to what I had done previously - A hydraulic jack and the proverbial piece of plywood. The best part is that the JBQ bracket stays on the bike. You wouldn't even know that it was there... Handy if you were away somewhere or stuck by the road side etc... A brilliant and simple, well made product! Thanks Bob.Cheers
Tonester
