I made the mistake of loading the drivers that came with the cable. My PC with XP couldn't "see" the cable connection. After I deleted those drivers and installed the correct ones everything worked!
Things Tune ECU has done for me:
I did not know what Triumph tune was loaded in my bike. I had the 20228 tune, for the TOR pipes. This explained why I didn't get the extra power
from the Gi-Pro or why the bike ran way rich with the Power Commander M510-003 TOR tune I had loaded. Followed instructions, and loaded the 20222 Triumph base tune, and bike runs so much better. Secondaries feel to be open in all 5 gears, and I guess the PC3 is working as advertised.
Since I don't have a dealer nearby, it's going to be great to have the capability to read any error codes, run tests, and make adjustments myself. Tune ECU has already saved me the $75 a dealer wanted just to plug into my bike and tell me what tune I had loaded. Where can I make a donation?