I had a problem earlier with my ignition switch which ws on back order for a couple of weeks. Fortunatly I have an America for a back up. I stopped in at Donaldson down in St. Louis and if you bought the bike there and the part was on back order, they said they would take it off a new bike. Maybe, maybe not, but still better than being told it's on back order and not knowing when to recieve the parts. As for the heated grips, I have them on my bike and hd to turn them off from being too hot on low. Hopefully I don't have the same problem with the grips.