How can I ever trust my r3t?

[dobro]

Thank you very much for all of your responses! I bought the bike from a Indian dealer in Wichita KS. With 25 miles on the odometer. The bike is being serviced at the Triumph dealer in OK. I don't think the dealer problem at all. All of the people at the dealership has been very responsive.

I have personally called Triumph USA. The person I spoke with was already aware of the situation. When I call my local Triumph to tell them what I had found they told my they tried the part number I had given them but it was not the problem.

I understand what you are saying about the wrong harness being used during assembly. That just can't happen. Before they called Triumph Corporate tech support. I was told that wire colors were not matching descriptions in the service manual. The dealership's electrical tech is very good.

I'm still waiting for the new wiring harness to get to the US. It's hard to get excited about a motorcycle that you only had for two weeks but has been in the dealers shop for almost three months.

I also calls into question Triumph's commitment to maintaining an inventory of R3T parts.

It's cold here in Oklahoma right now so I'm not really missing out on any riding opportunities. And I know the dealership wants to get it out of their shop. It's a multi brand European outfit and they can probably fit three Ducati's in the same spot as they have my triumph rocket three.

I'll let you know when I get it back and put some miles on it.

PS If we have a good riding day I can alway take out the Valkyrie!

This is starting to sound weird to me.

 

[DEcosse]

If indeed was only the left side not working,(i.e. right side was still working) it is going to be something REALLY simple.
If Right side works, it is down to just the switch or the connector or the bulbs or their connectors.

 

[Bedifferent]

If indeed was only the left side not working,(i.e. right side was still working) it is going to be something REALLY simple.
If Right side works, it is down to just the switch or the connector or the bulbs or their connectors.

For my own information...looking at the circuit and block diagrams, do you actually have a schematic of the complete instrument cluster circuitry? Is the turn signal flashing actually controlled with a contact style relay or an electronic circuit in the cluster? I see the alarm is tied into the flashers as well. I assume to flash them when triggered, could that ever kill a leg of the circuit? What about an issue with the instrument harness connections? Just curious.

 

[DEcosse]

...looking at the circuit and block diagrams, do you actually have a schematic of the complete instrument cluster circuitry?

No, Sorry

Is the turn signal flashing actually controlled with a contact style relay or an electronic circuit in the cluster?

It is almost certainly an electronic timer (but that is somewhat just intuitive supposition - I don't KNOW that for a fact)

I see the alarm is tied into the flashers as well.
I assume to flash them when triggered, could that ever kill a leg of the circuit?

That is only the signal for the Alarm LED - there is no connection with the Turn Signal circuit and no type of interrupt to the instruments
(I actually use the OEM Alarm LED in the instrument panel - regardless of which R3 model - as a status indicator for my KeyLess Ignition system using that input)

What about an issue with the instrument harness connections?

Not if the other side works:
just like the other R3 models with the external actual flasher module (relay) (and for just about every motorcycle flashers) the 'flashing' takes place BEFORE the switch and all the switch does is THEN direct it to the left or right lamps.

 

[DEcosse]

.... I was eventually told that my bike had the wrong wiring harness ..... .

... I was told that wire colors were not matching descriptions in the service manual.

Can you call and ask them to give you SPECIFIC information as to WHICH wire colours were not matching descriptions in the service manual - or even at which connectors/components they did not agree.

The dealership's electrical tech is very good.

I'm sorry - but you take the bike in for a non-functioning left turn signal - the only symptom right? - and they keep the bike for 3 months awaiting a replacement wiring harness of which I am highly doubtful to begin with - but if that was the only issue, it would not have taken a whole lot for any electrical average joe (let alone genius), to get it functional even if temporarily.

 

[Bob R]

After reading through this thread I think it is titled wrong.

How can I ever trust my r3t dealer?

FTFY.



bob

 

[kenne]

Well this dealer story smells like a big pile of....... wrong wiring harness sounds like the dealer and mechanic don't exactly know what is wrong with your bike.

 

[TURBO200R4]

I am with DEcossee. they r trying to turn this into a big problem when an average mechanic with some electrical experience could diagnose the problem.
u might tell them to open the turn signal switch (or replace it) and put a fused hot wire to the side that does not work. now if that does not work u might have a bad wire going to signals. if that is the case u would have to run another wire or trace the wire to see where problem is. (i dought they have that ability) with an ohm/volt meter u can check the continuity between the front bulb connectors and the rear on the ground side and also on the power side.
i think this is equal to buttering bread to me and DEcosse.

 

[rocketjohn]

Well, this is weirdness, we are all Rocket owners and know that there is good bike in your future if it gets put back together right. If somehow putting a new harness in somehow makes it right, so be it, but like others I rather think this an exercise like swatting a fly with a sledgehammer. On the other hand, if this really is a bad harness, there have to be others out there....and that will be known before long I reckon. These are excellent bikes, and for the most part they are really overbuilt and very very durable. There can certainly be faulty assembly, but something of this degree should not get past final inspection. This is why most of us think something else went wrong. Electrical things can and do suffer infant death, and indeed that is the most common failure mode. If modern electrics last the first couple thousand miles, they are probably good for the duration. It's generally good to see electrical failures early for it's fair bet the repair will be a lasting one. But this.....this is unsettling. For whatever reason they want to rewire the whole thing, we hope it's a good repair.

 

[Rick Morris]

Sometimes it is the silliest things that are missed. I have heard stories of bikes and cars not starting and a mechanic will spend hours diagnosing only to find an empty fuel tank. Did anyone think to look at the light bulbs? OH, and your dealer sucks and is lying to you.