I am writing to inform fellow bikers that when dealing with a Company named Tsukaya that retails fairings, saddle bags, and trunk for various motorcycles. They present themselves as being a US located supplier, and that the lead time is for their product is 6 to 8 weeks. They charge you the day you purchase items.
Problems
1. They charge you to a international account in Hong Kong which adds $100 added fee
2. They require Pay Pal payment, and charge you at time of order in full.Then they claim it takes 6 to 8 week to fill order. Pay Pal only resolve issue 45 days from date of charge. ** You lose your insurance**
3, The Company charging you in Hong Kong voids all US legal recourse if you do not obtain product.
4. US credit cards consider this a International purchase even though you use Pay Pal a American based company. They view it as you are dealing with Tsukaya in Hong Kong which voids Card Holders Agreement which drop the credit card fraud dispute option if you do not get these items.
After several emails with a person calling himself Jason they would not reverse the charges, and then charge me when the parts shipped so I could retain my Pay Pal insurance.
It is clear this is a very dangerious company to do biz with.
** Tsukaya is aware of the rules. They count on you not knowing the rules so if their is a proplem there is no recoarse.
* Thank God Visa called me questioning international charges, and then lead to a education lesson from the Visa rep telling me to check everything out, and cancel this order now. I could have lost $2643.32