New Owner Problems...

[andyro]

Hey everyone, I'm a new 2021 Rocket 3R owner, I saw another post asking average age and I'm 33, totally irrelevant because, ready, you guys won't like this, I bought it sight unseen from a dealership, freakin money cleared last Wednesday and I was supposed to pick it up and ride it home pretty much whenever after that, but as they've fitted the quickshifter, the tech or mechanic took it for a test ride and it "spatters under acceleration" and has "thrown a code for an ignition coil". I would like to ask how badly will my but hurt when they've finished, and I shouldn't get it unless it's perfect and it shouldn't be at my expense, right?

 

[Nashvegas]

Hey everyone, I'm a new 2021 Rocket 3R owner, I saw another post asking average age and I'm 33, totally irrelevant because, ready, you guys won't like this, I bought it sight unseen from a dealership, freakin money cleared last Wednesday and I was supposed to pick it up and ride it home pretty much whenever after that, but as they've fitted the quickshifter, the tech or mechanic took it for a test ride and it "spatters under acceleration" and has "thrown a code for an ignition coil". I would like to ask how badly will my but hurt when they've finished, and I shouldn't get it unless it's perfect and it shouldn't be at my expense, right?

Did they describe it a “sputtering, hardly driveable, code thrown vehicle” in the ad? I wouldn’t reach for my wallet. Do I have to reach for my phone to call an attorney?

I flew to Toledo to pick up my GT sight unseen. If my test ride had been a disaster I would have asked them what hotel are they putting me up in so I can come pick up my fixed bike tomorrow. Absolutely.

 

[Kiwicol]

Hi Andy, welcome aboard. No, absolutely you should not be paying for repairs, as Nashvegas said, did they advertise a sputtering hardly rideable bike that's showing an error code? So it's on them to put it right or return your money. I know they'd rather fix it than return your money.

 

[Bernard Vinet]

Hey everyone, I'm a new 2021 Rocket 3R owner, I saw another post asking average age and I'm 33, totally irrelevant because, ready, you guys won't like this, I bought it sight unseen from a dealership, freakin money cleared last Wednesday and I was supposed to pick it up and ride it home pretty much whenever after that, but as they've fitted the quickshifter, the tech or mechanic took it for a test ride and it "spatters under acceleration" and has "thrown a code for an ignition coil". I would like to ask how badly will my but hurt when they've finished, and I shouldn't get it unless it's perfect and it shouldn't be at my expense, right?

If it was running right when you bought it & they installed a new piece of equipment ,then they are 100% responsible. There should not be any charge to you other than the parts & install of said parts. Afterall you let the professional's install it ?????

 

[atomsplitter]

As others have posted you bought a properly sorted bike, they (the dealer) have to give it to you in that condition for the price you paid. Everything else is on them. One thing I will say is that the quick shifter sounds like the problem since it does an 'interupt' to the ignition when shifting gears. Sometimes it's simply a matter of setting the sensitivity. Good Luck.

 

[andyro]

If it was running right when you bought it & they installed a new piece of equipment ,then they are 100% responsible. There should not be any charge to you other than the parts & install of said parts. Afterall you let the professional's install it ?????

Yep, as far as I know they're the professionals. It's a huge dealership in my region, but I never tool delivery of the bike I just hope they don't keep it for months with issues. I want to ride my **** bike!

 

[andyro]

Hi Andy, welcome aboard. No, absolutely you should not be paying for repairs, as Nashvegas said, did they advertise a sputtering hardly rideable bike that's showing an error code? So it's on them to put it right or return your money. I know they'd rather fix it than return your money.

Thanks for the welcome sir. Another rider in the Southern hemisphere, I bet riding in NZ would be a dream. Hopfully I get to ride my bike that I've paid for sometime soon, I suppose I should be greatful that I didnt take delivery of it and find out the problems myself. I would like to ride before it gets too cold!

 

[andyro]

Did they describe it a “sputtering, hardly driveable, code thrown vehicle” in the ad? I wouldn’t reach for my wallet. Do I have to reach for my phone to call an attorney?

I flew to Toledo to pick up my GT sight unseen. If my test ride had been a disaster I would have asked them what hotel are they putting me up in so I can come pick up my fixed bike tomorrow. Absolutely.

That is true, the ad didn't say anything about that, one thing I have wondered would be, because I didnt test ride it before I bought it, when I go to pick it up, do I get a "test" ride like everyone else. I somehow doubt it

 

[Mike188]

Welcome from South Australia.

 

[TURBO200R4]

Welcome from Tucson Arizona USA