Bob R
Living Legend
Updates from the dealer:
This morning:
"Just an update, triumph will be replacing the header and gaskets all under warranty.
They have not given an explanation as to how that could have happened"
This evening:
"The above prior has been rejected. We have reviewed this concern with our quality and manufacturing teams and have confirmed that this discoloured patch is normal consequence of the production process and is acceptable.
If the customer is dissatisfied with the appearance then it can be improved with a few minutes polishing with a Scotch-Brite pad or similar, as per the below example."
questionable approach to say the least....
anyone has a similar experience?
Corporate Translation:
Wow, that isn't right, we put out this high dollar bike to take over the market and something like this happens, we better make right.
Later:
****, every one of the models so far has made it out of the factory with that shoddy workmanship. If we replace all of those headers and gaskets under warranty there goes my trip to Palma this year with all of my family. Let's just say it is part of the manufacturing process, is not a mechanical issue and tell them to buff it out with a bit of scotch brite. Yea, that's it.
I just wonder which Scotch Brite pad to use, there are several colors out there.
bob