Frustrated with Triumph

I loved MADSS. Sure wish there was an equivalent e-store available for us Triumph riders who like the bargains!

I guess I'm lucky. I ordered all my accessories from MadSS.com before they went out of business. I got all my stuff within 10 days.

Good thing I've got all the goodies I wanted. Doesn't seem to be a lot of alternatives outside the dealers.
 
MADSS out of business?

Is MADSS out of business? I was on their website yesterday and was going to order some parts for my Rocket....went as far as adding items to my basket and stopped just before placing the order...??

I also did a search on the web and could find nothing that said the vendor went OOB?
 
That sucks...they definately had the best prices I could find on Triumph accessories. Funny/strange...their website appears to be fully functional, and telephone # rings...just no answer. I was going to place an order with MADSS today...guess that will not be happening.
 
I called triumph and everyone *****ing about waiting 2+ months to get my parts basically said to bad they are on the boat and you will get them when you get them go away. I am really unhappy about it.... Its weighing hard on my mind when I am about to purchase another bike... Rocket III got totaled the other day...
 
Got email from MADSS

Well....not sure if they are out of business or not per earlier posts, because today I received a reply from a Customer Service rep with MADSS giving me an answer on some parts I had emailed them about a few days ago......??

The website is up, but no one answers their phones....and then the email comes....??
 
I called triumph and everyone *****ing about waiting 2+ months to get my parts basically said to bad they are on the boat and you will get them when you get them go away. I am really unhappy about it.... Its weighing hard on my mind when I am about to purchase another bike... Rocket III got totaled the other day...

as soon as I get my starter fixed I plan to look at the HD CVO and the Yamaha Stratoliner.
 
This is a bit of a vicious cycle, when Triumph does well in the U.S. accessories tend to become scarce. US-based distributors estimate demand and order inventory ahead of time, which ends up as inventory for dealers to check/order via automated systems.

When the inventory runs out, distributors utilize a process that involves combining orders into quantities similar to their original orders. This is the main factor behind inconsistent timeframes. They do this to minimize shipping costs and allow for on-demand manufacturing when possible.

Triumph Accessories that are no longer manufactured are big business:

R3Owners - Featured Products
 
Just curious...when you say that Triumph parts that are not manufactured any longer are 'big business'....for whom? Certainly not Triumph...if they are not making the parts, they will not make money off those parts. Certainly not for the dealer....if they cannot get the parts, then they cannot sell the parts and make $$. So that only leaves us consumers...who would benefit from a lack of parts by selling used parts to each other.

It would seem to me that if the parts are in demand, Triumph should be cranking them out to satisfy the consumers AND increase revenue.
 
Most Manufacturers include some degree of resource management in their planning efforts. For example, Ducati has been known to invest significant effort in their marketing/racing initiatives long before the actual model year starts.

Unique models are at a disadvantage because even if they exceed forecast sales demand, the financials don't always support manufacturing accessories if they are sold out. Conversely, if a Bonneville's particular accessories for that model year are sold out there is a greater likelihood that Triumph-Manufactured alternatives will eventually be available either for that particular model year or a different model year that will still work.

My former 1999 Adventurer was succeeded by two additional model years, but Triumph cut way back on sidebags and windscreens. When the last model year came out, there were almost no accessories available. For a while, almost any sidebag on eBay was sold quickly - regardless of condition. Dealers and Shops that had the capability would source the worn parts out for restoration and resell them on eBay. I watched from the sidelines because my bags were installed when I bought the bike.

On my former 1995 Daytona900, general carb/airbox parts were still available from Triumph. However, when the mechanical issues became too numerous I was considering a complete rebuild/restoration and was able to build a budget from parts and body items available on BikeBandit.

The new Triumph Thunderbird shares some parts, but is a completely different motorcycle. I think it's being well-received, but nonetheless accessories are being managed in a similar way to ensure that no one is left holding inventory.

This is all just my opinion, from years of involvement with Triumph.
 
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