Did your 2020+ Rocket 3 Instrument Cluster glass crack?

[Jagster]

Mine has been ok so far but when I discovered that folk were having this problem I looked at the assembly on my bike to give it some thought, and what came immediately to mind was that the instrument housing is rigidly mounted to the bike.
There doesn't appear to be any vibration damping built into the thing.
A recipe for dodgy reliability, I would say.
It doesn't mate sense to me that this sort of componentry is subjected to vibration.


*** Update to my above statement ***
Now that I have taken apart mounting assembly to discover that the assembly does appear to incorporate rubber iso-mounts.
That said, I still feel that the cluster housing is too rigidly mounted for the vibration and shock forces to be fully absorbed into those iso-mounts.

I can also see that it is possible for the cluster to rotate on the mounting bolts if they are not fully tight, so hitting a sharp bump in the road could see the cluster slamming down to the lower limit of angle adjustment, for example. That might perhaps be enough to send a killer shock wave through the cluster housing and crack the glass.......maybe??
I've rotated my cluster to the lower limit and made sure the two bolts are nice and tight so the cluster can't be rotated by hand without loosening the bolts. Hopefully for now at least, my cluster will remain crack free.... fingers crossed!

 

[J0nathan]

Just running a poll to see how many members faced this issue.

It is the same clock as the 1200 scrambler and the same issues of spontaneous cracking.

 

[ciderbaby]

Mine just cracked 1900km on the clock and being from Ireland it's definitely not from hot weather . Can anyone confirm if it's covered by warranty

 

[Moz]

Mine just cracked 1900km on the clock and being from Ireland it's definitely not from hot weather . Can anyone confirm if it's covered by warranty

Mine was & my friend's was too, twice for him.

 

[Protonhound]

I'm not voting as I only bought my Rocket in February but took Evil Mitch's idea and ordered this "luxury" shower cap for my beast for those occasions when I can't find a shady spot.

Amazon.com

 

[SpeedTriple]

Just running a poll to see how many members faced this issue.

My recently replaced display (that Triumph didnt honor to have replaced and my insurance paid for), developed a NEW crack about five weeks in. Now it's under warranty by Triumph. This bike together with the corrosion happening in several places, is starting to tickle my nerves a bit. Still loving the beast though. Maybe I should look into the 117 Breakout a bit more. That's the only (Harley) bike I'd consider replacing it with.

 

[ciderbaby]

My recently replaced display (that Triumph didnt honor to have replaced and my insurance paid for), developed a NEW crack about five weeks in. Now it's under warranty by Triumph. This bike together with the corrosion happening in several places, is starting to tickle my nerves a bit. Still loving the beast though. Maybe I should look into the 117 Breakout a bit more. That's the only (Harley) bike I'd consider replacing it with.

Man that's shocking. Am I wasting my time getting this replaced ???? Rang the dealer - first answer was that's not covered. I told him to Google it - it's an issue!!! I also got moisture in the right rear indicator. He than told me I needed to book it in for the day (!!!!!!!) to look at it. That's a 2 1/2 HR trip each way and sit on my hole up there while they look at it. I got off to a rocky start with these guys - looks like I'm not finished

 

[stingray]

Man that's shocking. Am I wasting my time getting this replaced ???? Rang the dealer - first answer was that's not covered. I told him to Google it - it's an issue!!! I also got moisture in the right rear indicator. He than told me I needed to book it in for the day (!!!!!!!) to look at it. That's a 2 1/2 HR trip each way and sit on my hole up there while they look at it. I got off to a rocky start with these guys - looks like I'm not finished

This sounds about right from my experiences with every Triumph dealer I've used. I've learned to go directly to Triumph first, before the dealer. Get a repair ticket authorization number first. Sadly, this will be my last Triumph for the foreseeable future. Ride and repair.

 

[2023R3GT]

early 23 model GT with 10000 km in South Africa. all good here! no crack, no, issues no worries.
one big thread with no real issues, seems very isolated.
this tread should be testimony to how good this bike was developed

 

[Mighty Mouse]

early 23 model GT with 10000 km in South Africa. all good here! no crack, no, issues no worries.
one big thread with no real issues, seems very isolated.
this tread should be testimony to how good this bike was developed

I wouldn't call 20% of the voter's having cracks isolated. Sounds like the Triumph big wigs describing the rear brake master cylinder as no big deal. If you had to pay for a new cluster it's a problem. I understand brand loyalty but sometimes you have to say, "Yes, they have a problem that hasn't been resolved in 5 years." They did take ownership of the rear brake issue after 4 years and only due to the number of buyer and dealer complaints. It's a good motorcycle but has more than it's share of issues. One complaining about the Rocket doesn't mean they don't enjoy it and love riding it, it just means they want Triumph to step up and fix their little pissy issues and bigger ones like the vibration and master cylinder problems. I love my 2020 but now that I think about it I 'enjoyed' my 2014 more due to having zero issues.