That sucks. Now to fight for your refund. If it was paid for by a credit card, your card company might help. If you paid with a check, good luck with this fly by night company.
In my humble opinion the Reband system looks way better than the Carpenters. Imagine that they offer similar sort of performance. Guess it's horses for courses as far as 'looks' goes. Needless to say the fact Rebands are Australian made doesn't sway me one way or the other
This will probably be one of the only times I'll be happy that I bought aftermarket parts through the dealership. Since I have a '13 Roadster and none of the fitment information I could find said Jardines would fit a '13 I had the parts guy research it and since he put in the time and effort to find the pipes I ordered them through the dealership. Consequently I don't have to wait for a refund from Jardine...I got it from the dealership...already in the bank.
my understanding back when Ric was getting the system right for my bike he did say he could build me a 3 into 1 into 2 if i insisted on the split back pipes. apparently wouldn't offer any advantage performance wise and only disadvantage was the extra weight.