Cable connection problem

Mines showing up on Tune ECU as connected , did the checks Tom recommended but it still wont run correctly when connected to the bike. Next step is to bring the old laptop from work home and give that a go.

Do you get anything useful if you select Display Logs in TuneECU before connecting?
 
thanks Rough i have a new cable coming so if that don't work you may get a visitor lol

I have a bit of family **** going on at the moment so not in a real hurry for now , i also picked up a laptop with xp i can try as well .
No probs Dave sing out If you need it
 
Follow Croft's and Tom's instructions. No matter what operating system you have, download the drivers using the link on the tuneecu site. Save them to the computer and unzip them. Disconnect from the internet. The manually install the drivers for the usb connection. Then do it again for the com port. It won't connect otherwise.
 
I recieved my new cable from lonelec today and guess what it worked , teach me for buying the cheap cable from ebay lol
Windows 8.1 downloaded driver as soon as the cable plugged in and away we go . thanks everyone for your input and help
 
Im still ripping my Fkn hair out trying to get this to work , tried on both win 8 and 7 laptops , all i get is a blinking red bar then some sheit msg about reconnecting the cable and turning the ignition on and off, it's doing my ****in head in and im about to put my boot through one of these laptops !!!!

Can someone please send me a direct link to a cable that actually works as im guessing this must be the problem , not interested in responses saying " get a a blah bllah cable " thats not helping a link would be great thanks.
 
Can someone please send me a direct link to a cable that actually works as im guessing this must be the problem , not interested in responses saying " get a a blah bllah cable " thats not helping a link would be great thanks.

http://www.lonelec.co.uk is a known good cable. Mine worked perfectly.

You could also try updating the drivers in your computer. Disconnect the cable, then download and run http://www.ftdichip.com/Drivers/CDM/CDM v2.10.00 WHQL Certified.exe, then reboot the machine and re-plug the cable. (If the link has issues, you can find it on the http://www.ftdichip.com/Drivers/D2XX.htm page, look for the blue link in the first comment box that says "setup executable")
 

The LonElec cable works. http://www.lonelec.co.uk/index.php?main_page=index&cPath=13&zenid=c1d170dbf59eb3164b5107ce5b8d3aaa

I would be happy to post mine up for you to try but I'm going to be using it (hopefully) over the next week.
 

I had a connection problem also on 2.5.5 worked ok the first time when I loaded my tune. then would never hook back up except older versions. tried what scuba posted in this thread and it worked fine thread post #18. I think I will have to do it every time as for some reason it keeps switch the virtual com port back on but hey at least it works. I was and still might get tune boy for my Sprint as I have never had the problems with the older tune boy set ups. I cannot speak for the newer style we shall see.