You know what fellows, I think Triumph makes a fine motorcycle. Their bikes use quality components, have excellent fit, finish and are very stylish. They are also very unique. Who ever manufactured a 2300 or 2500cc motorcycle? The majority of us have had good success purchasing and running the Rocket... These bikes are way more dependable than the ones built in the 60s. How many Bonnevilles or 750 Tridents made it past 100,000 miles (which our current Rockets easily beat) and beyond with minimal maintenance?
If you look at any car or bike manufacturers, they all have their problems. Usually these issues get fixed by the dealer right away under warranty especially if the tradesmen get some experience working on them. The problem is, new models and tech force you to become the training providers. You guys end up unearthing those problems Triumph hasn't seen. That's why I try and wait a few years for the new model to mature before purchasing (living 8 hours from the nearest dealer forces me to not rely on warranty). Intermittent electrical issues can be a real pain to diagnose. I find the switch to digital systems from analog has resulted in a larger number of electrical problems but the benefits of the digital age cause us to overlook these problems because they usually get fixed. Unfortunately you guys have been unlucky, first having one of these electrical problems and second, not getting the service necessary to address them. I wouldn't condemn the manufacturer totally though.
Have you guys considered a consumer protection course like "Lemon Law"?
PS. If you were to sell your bike, I'd be one of the first to consider it, even with the issue because I believe it is totally fixable. Good luck and don't give up on the Rocket.