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They have screwed up that job on a lot of bikes. Funny the only time i took my bike to a shop was just to have the back tire replaced. Took it to OKC and 5 hours later they finished the job. Got home and found that the passenger pegs were installed upside down. Folded the wrong direction. When it came time to replace the back tire found that they had over torqued the axle and had stripped out the bolts holding the passenger rails. Called the shop and sent them pictures of everything they screwed up. They told me that they had fired the individual and that was about it. Rode by the place one time and stopped in. The individual was still working there and had never been fired. The shop in Tulsa is a joke. The guy who is running the place is a crook. He likes to leave you with a warm and fuzzy while reaching into your back pocket. At least by learning how to work on the bike myself any screws ups are my fault.