I know Baxters is good because I've delt with them but RPM is just as good and helpful or at least to me. Boris at RPM has had every problem I've had taken care of through Triumph with no questions asked. They have had my engine completely out for an engine case replacement and repaired my paint can rattle. I'm not saying you should have done something different just saying try RPM next time and save some road time. Of course you did get to see other Captains along the way.