Hermys used to be my go to for parts for the reasons mentioned above. The owner was always very helpful and knowledgable. Apparently they've gotten too big for that and now there is a kid in parts that lies and is responsible for nothing. No order confirmation, no ownership. It seems they have degraded to the level of my local dealers, chasing new bike sales and having you beg them to lift a finger for aftermarket support. Really presents a problem for the older models, on top of the notoriously poor Triumph support. I'm on the east coast, and any ideas for more reliable parts sourcing are appreciated. As fond as I am of the rocket, being held hostage could be reason to give her up.