Now I am confused why are you going to a sissy bar if you have a girlfriend ?? Are you going to take her with you??? Are you going because they sell beer real cheap there????
I could not resist lol hahahaha
BTW Here is the chat log with the OEM Triumph store just now:
(
https://shop.triumphmotorcycles.com/ )
Noldy A: Thank you for using Triumph Motorcycle's new Live Agent feature. How may I help you today?
You: Hi Noldy, I am having trouble finding a part on your website.
You: I'm interested in the bag pad that one mounts to the: Sissy Bar and Luggage Rack - Tall
Item # A9738070
Noldy A: One moment please
You: this is the only one I can find but it appears to be the incorrect one:
http://shop.triumphmotorcycles.com/backrests/id-A9708177/Sissy_Bar_Backrest Noldy A: One moment
Noldy A: I am afraid you will have to order it from one of Our Triumph Dealer.
You: can you tell me the part #?
Noldy A: If the Part is not available online, you will be able to get it trough a Triumph Dealer
Noldy A: I am still looking
Noldy A: I can't seem to identify it yet
Noldy A: Maybe I can try again with the last six digits of your VIN number
Noldy A: could you provide me with that ?>
You: sure
Noldy A: Thanks
You: ******
Noldy A: Thanks
Noldy A: I found those part that would fit your VIN but I am not sure if this is what you are looking for
Noldy A: http://shop.triumphmotorcycles.com/storelanding/general-search?Search=A9528014You: this take mes to saddled bags, not back pads
Noldy A: I am so sorry.
Noldy A: Please contact one of our Local Dealer See if they have what you are looking for. Can I Help you Find a Local Dealer ?
You: no thanks, but looks like someone should be notified of this issue, on other websites that resell triumph parts you can find the item. seems strange that triumph's onw site has broken links that point to the wrong items
You: pretty unprofessional
Noldy A: Could you send me a link with a picture to see what the item looks like ?
You: its on your own site, on the back of the sissy bar, the pad
You: http://shop.triumphmotorcycles.com/backrests/id-A9738070/Sissy_Bar_and_Luggage_Rack_-_TallYou: the pad
Noldy A: Thanks please bear with me a sec, hopefully it will worth your while, I am a Little new to some aspect of it.
Noldy A: So sorry about that
You: i think someone who had more experience would have the same problems
You: there is clearly a mistake on the website inventory/ linking of items
Noldy A: I hope we get to the bottom of this
Noldy A: The Link you sent me for Item # A9738070 will fit the VIN number you gave. Beside that I am afraid I don't any other Part listed on the Website. At this Point as you said, we would have to have the proper Department to look into it to make appropriate changes
You: alright please notify them, thanks for your help
Noldy A: you are welcome, thanks again for your understanding
Noldy A: Have a Great night
You: you too'
Noldy A: Thank you
I went ahead and just ordered what is listed as the correct pad from this site:
www.allthingstriumph.com
after looking at some pictures of a RIII on ebay that seems to have the same pad and backrest.
Tall Sissy Bar and Luggage Rack
A9738070$319.99Ordered:
1$319.99
Sissy Bar Back Rest - Classic
A9708177$79.99Ordered:
1$79.99