Cable connection problem

dave64

Mr
Joined
Jul 31, 2012
Messages
793
Location
Melbourne Australia
Ride
Triumph Roadster 2010
I have been trying to get the cable connected to the bike and laptop but with no luck . I have windows 8 and i am not a PC expert so all theses articals i have read here are just goble de gook to me lol. Is there a easier way to get it all working together ?
 
You are having problems physically hooking the cable to the bike, or trouble getting the Laptop to recognize it?
 
Which software are you using and which cable are you trying to connect?
 
Its a blue one 16 pin , the correct one via the forum here . The program just says it can't find ecu or something , little red box flashes in bottom right corner of tune program then a pop up box says turn ignition off and on
 
I bought the soild blue cable to us with tuneecu and it would not connect to my bike. I ordered the blue connecter with the silver cable and it worked great.
 
Yes it came with a cd but it will not load when you go to install comes up with an error box . Is it a windows 8 problem ? should i get and older xp model to do this ?
 
dave64 said:
Yes it came with a cd but it will not load when you go to install comes up with an error box . Is it a windows 8 problem ? should i get and older xp model to do this ?
Click to expand...

That's what I would try. Borrow one with Xp from someone and try it. Mine worked with xp but I had to use the cd the first time. Maybe someone that's tried 8 will chime in here soon.
 
dave64 said:
This is what i get
Click to expand...
Thats the exact same problem i have had with mine and when it has work ( only twice ) i cant save a map or even do tests ??? I think i will bring other older laptop home from work and try it.
 
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